What happens?

All notifications are processed separately based on the child and the family. The Child Welfare Services must as soon as possible, and at the latest within a week, review notifications and assess whether investigations should be initiated. If it is a matter of urgency, measures are initiated immediately. If it is not an urgent case, ordinary case management is used to investigate whether the child or the family needs other help.

If it is a criminal case where the police have been notified, the police contact the Child Welfare Services and other relevant parties.

Even if you have submitted a notification, you should observe the child afterwards. If no improvement appears, you must send a new notification. If you do not consider that this makes a difference, you can contact Løgtingsins Umboðsmann to complain about the handling of the case.

Read about appeals.